Global Communications Hub
Bluestreak™ | Global Communications Hub™ is the communications backbone of the system. It is integrated within the baseline system and the add-on modules and pushes real-time notifications to subscribers via their preferred method(s) of communication, including email, iMail, (the internal Bluestreak™ messaging platform), and text message (SMS). Automatically notify subscribers (employees and customers), of events relevant to job function such as parts ready to pick-up, a quote expiring, a non-conformance, changes to a job, and more.
- Full integration with all Bluestreak™ modules
- The ability to push an ever-growing list of notifications to interested subscribers, such as:
- Pickup Request
- Order – Entered
- Order – Ready To Ship
- Order – On Truck/Delivered
- Order – No Tracking Activity
- Order – On Hold
- Order – Promised but not Delivered
- Nonconformance Generated
- Concern/Complaint Generated
- Corrective/Preventive Action (CAPA) Generated
- Specifications exceptions and qualification expirations for equipment, personnel and vendors.
- An employee is not qualified to perform this task.
- Notify a supervisor if a certain triggering event occurred out in the shop.
- iMail allows Bluestreak™ users to communicate natively within Bluestreak™, so they do not have to switch back and forth between Bluestreak™ and email.
- Bluestreak™ users are automatically notified of any new iMail messages.
- Senders can see the status of sent iMail: Did the recipient read the message? Delete it? Delete it without reading it?
- Receive real-time communications from customers via iMail, email or text message through Bluestreak I Customer Connector™.
- Easily manage groups of notifications and subscribers for each specific notification event.
- Specified Bluestreak™ events automatically trigger notifications, so users do not have to manually create a notification for a given event.
- Customers can independently manage their notification subscriptions via Bluestreak I Customer Connector™.
Please Contact Us for more information or for a demo of what the Bluestreak I Global Communications Hub™ can do for your business.